Can I have a refund for my tickets?

No, tickets are not refundable. If you can no longer attend your booked performance, we’ll do our best to help you if we can. Every venue has a different exchange policy, so to find out if we can help you, please call our customer service team on 0330 1200 123. We’re available from 10am - 4pm Mon-Sun.

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It's really well organised for families - we've had such a lovely time.

Hannah Seymour

Testimonials image 1

I loved the show and Ariana couldn't stop screaming with excitement

Imogen Thomas, @Imogen_Thomas

imogen thomas

Big smiles, she really loved it - definitely recommended!

Chris Newman

chris and olivia newman

The only time I've actually shed a tear in a theatre

Charlie Brooker, @charltonbrooker

charlie brooker

She loved it. Definitely bring the kids - it's fun for everyone.

Richard & Christina Heast

Richard christina and ruby

Definitely go - just for the delight on your child's face - it's amazing!

Victoria Prosser

parentOne

The kids were absolutely glued all the way through!

Jade Hicks

jade and jack hicks

She was mesmerised, I was in tears - absolutely fantastic show!

Suzi Creed

parentTwo

She absolutely loved it and I wouldn't have wanted her to miss it.

Heather Jones

Testimonials image 2

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