We’re sorry that you’re having some trouble viewing the content behind some of the doors. Although we try our best to ensure the Advent calendar can be used by as many families as possible, there can be compatibility problems with some browsers and some devices.
If possible, please try using a different computer, mobile or tablet to view the calendar. It can also help to change your browser to a different one, for example, Google Chrome, which tends to work well for most people.
If you still have problems, please contact our friendly support team and let us know the type of browser and device you’re using so we can help! You can contact us at helpdesk@familytickets.com or call 0330 058 1585 and we’re available 10am-4pm Mon-Sun.
Click here for our contact details and Christmas opening hours
Register for your free In the Night Garden Live online Advent calendar here!